{"id":3528,"date":"2026-03-24T03:41:45","date_gmt":"2026-03-24T03:41:45","guid":{"rendered":"https:\/\/imperial.chiic-digital.website\/?p=3528"},"modified":"2026-03-24T03:47:53","modified_gmt":"2026-03-24T03:47:53","slug":"booking-cancellation-policy","status":"publish","type":"post","link":"https:\/\/imperial.chiic-digital.website\/vi\/booking-cancellation-policy\/","title":{"rendered":"Booking &#038; Cancellation Policy"},"content":{"rendered":"<h2 data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">1. Check-in &amp; Check-out<\/b><\/h2>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">Check-in Time:<\/b> From 15:00 (3:00 PM).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">Check-out Time:<\/b> Before 12:00 PM (Noon).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">Early Arrival &amp; Late Departure:<\/b> Subject to room availability and may incur additional charges. Please contact our Front Desk for real-time support.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">2. Occupancy &amp; Extra Person Policies<\/b><\/h2>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Third Guest (12 years and older):<\/b> Includes breakfast and an extra bed.<\/p>\n<ul data-path-to-node=\"7,0,1\">\n<li>\n<p data-path-to-node=\"7,0,1,0,0\"><b data-path-to-node=\"7,0,1,0,0\" data-index-in-node=\"0\">Weekdays (Sun \u2013 Fri):<\/b> VND 710,000 per night.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,0,1,1,0\"><b data-path-to-node=\"7,0,1,1,0\" data-index-in-node=\"0\">Saturdays &amp; Public Holidays:<\/b> VND 1,150,000 per night.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Children (6 to under 12 years old):<\/b><\/p>\n<ul data-path-to-node=\"7,1,1\">\n<li>\n<p data-path-to-node=\"7,1,1,0,0\"><b data-path-to-node=\"7,1,1,0,0\" data-index-in-node=\"0\">Sharing existing bedding:<\/b> VND 200,000 per child\/night.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,1,1,0\"><b data-path-to-node=\"7,1,1,1,0\" data-index-in-node=\"0\">Requiring an extra bed:<\/b> VND 710,000 (Weekdays) or VND 1,150,000 (Saturdays\/Holidays).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\">Children under 6 years old:<\/b> Free of charge when sharing existing bedding with parents (maximum 2 children per room).<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"8\"><b data-path-to-node=\"8\" data-index-in-node=\"0\">3. Cancellation &amp; Modification Policy<\/b><\/h2>\n<ul data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Standard Rates:<\/b> * <b data-path-to-node=\"9,0,0\" data-index-in-node=\"18\">Free Cancellation:<\/b> Up to 72 hours prior to the arrival date.<\/p>\n<ul data-path-to-node=\"9,0,1\">\n<li>\n<p data-path-to-node=\"9,0,1,0,0\"><b data-path-to-node=\"9,0,1,0,0\" data-index-in-node=\"0\">Late Cancellation:<\/b> Cancellations made within 72 hours of arrival will be charged a penalty equivalent to the first night&#8217;s stay.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,0,1,1,0\"><b data-path-to-node=\"9,0,1,1,0\" data-index-in-node=\"0\">No-Show:<\/b> In case of a no-show, 100% of the total booking value will be charged.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Non-Refundable \/ Promotional Rates:<\/b> Full payment is required at the time of booking. No refunds, changes, or cancellations are permitted.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Holiday &amp; Peak Season:<\/b> Cancellation policies may be stricter during festive periods. Specific terms will be displayed during the booking process.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"10\"><b data-path-to-node=\"10\" data-index-in-node=\"0\">4. General Terms<\/b><\/h2>\n<ul data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Pet Policy:<\/b> To ensure the comfort of all guests, animals of any kind are strictly prohibited on the property.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Pricing:<\/b> All final prices are inclusive of 8% VAT and a 5% Service Charge.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,2,0\"><b data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Prepayment:<\/b> Depending on the room type, a deposit or full prepayment may be required to guarantee your reservation.<\/p>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>1. Check-in &amp; Check-out Check-in Time: From 15:00 (3:00 PM). Check-out Time: Before 12:00 PM (Noon). Early Arrival &amp; Late Departure: Subject to room availability and may incur additional charges. Please contact our Front Desk for real-time support. 2. Occupancy &amp; Extra Person Policies Third Guest (12 years and older): Includes breakfast and an extra [&hellip;]<\/p>","protected":false},"author":2,"featured_media":3434,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-3528","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-policy"],"_links":{"self":[{"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/posts\/3528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/comments?post=3528"}],"version-history":[{"count":4,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/posts\/3528\/revisions"}],"predecessor-version":[{"id":3532,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/posts\/3528\/revisions\/3532"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/media\/3434"}],"wp:attachment":[{"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/media?parent=3528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/categories?post=3528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/imperial.chiic-digital.website\/vi\/wp-json\/wp\/v2\/tags?post=3528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}